By Terez Howard
Some of you might have seen my Youtube video outlining how I retighten my Sisterlocks. After it had been up for a week, I received an e-mail from Sisterlocks Training Supervisor (STS, for short) regarding my video.
Here’s what she said: “It has been discovered that you have placed a video on line showing how to re-tighten Sisterlocks. This video is a direct violation of the Sisterlocks Trademark Agreement that you had to have signed when you took the re-tightening class. By signing this agreement you agreed not to divulge “how-to” information about Sisterlocks to anyone. Please remove this video from the internet. You are currently in jeopardy of not being able to purchase anymore Sisterlocks tools based on this violation of the trademark agreement.”
She was referring to this statement in the agreement: “This instruction does not authorize me to train others, or to offer any Sisterlocks services to clients.”
I am obviously not offering services, and I honestly didn’t think of the video as training. I thought it acceptable to share what I do with my hair. But I was wrong.
STS wrote back, “Observers of this video, would be able to do their hair, based on your demonstration, because you are training in the video.”
Isn’t it amazing what people can learn from a less than 3-minute video by a complete amateur (me)? I really was duped out of $250 for a class if I could have learned what I do in a 3-minute Youtube video! In all seriousness, though, I take full responsibility for my own ignorance. Nervous of being in front of a camera, I created what I thought was a hodgepodge of a video. Yet, I guess I’m better at teaching than I thought because I managed to squeeze in the following, according to STS:
- Saying and describing the pattern, including giving the points of entry by name
- Showing how to use the tool to re-tighten the hair

- Giving definite information on how to have the hair lay in a certain direction
- How to use the clip tool to avoid snagging
- Detailed audio and video of the pattern, where you start and stop
- Encouraging viewers to contact you with “How To” questions regarding your re-tightening practices. This indicates you are qualified to teach this technique. Only Consultants and Trainers who are R-Certified are legally able to teach Sisterlocks classes
- Having close-up video coverage of you actually using the tool with audio descriptions of what you’re doing.
I removed the video and plan on creating a video that does not violate the agreement. I love my hair because of Dr. Cornwell’s skills, and I want to respect her system. But…
What can I say?
I asked STS a series of questions about the trademarked micro locs to see what I am allowed to talk about.
Can I say what my pattern is without showing how to do it? (I’ve read about the names of patterns on several blogs, consultants, trainees, and Sisterlocks wearers alike). Saying you have a #3 pattern is OK but telling the pattern sequence, is not OK.
Can I talk about how I position my clips? We teach the exact positioning of the clips that you are demonstrating in your video. That is a Sisterlocks technique. Again, it sounds like would best to be trained as a Consultant and graduate to obtaining an R-certification so you can teach re-tightening classes, legally.
Can I talk about the order I use to retighten my hair? …Can I say that? No, you may not. This is exactly what we teach in our re-tightening class.
Can I say how I keep the tool from sliding off my scraggly ends? …Is that a violation? Again, this information is taught in the re-tightening class.
Can I share any information that I learned from becoming a DIYer, as long as I don’t use the Sisterlocks name? Terez, you are not a DIYer, you have taken the re-tightening class. That means you have learned technique and signed an agreement. None of the skills you have were obtained without taking the official Sisterlocks re-tightening class. In order to maintain your rights to order tools and remain on the registry you must comply with the Trademark Agreement.
Talking About Micro Locs
That last answer is the one I take offense to. Can I share any information that I learned from becoming a DIYer, as long as I don’t use the Sisterlocks name? Believe it or not, I actually have skills that were not obtained from the retightening class. STS probably didn’t realize this from my video, and in her defense, she didn’t really understand the question. For instance, I’ve learned how to deal with thinning scalp issues, and I gleaned information from fellow Youtubers in my post on removing product build-up. I even came up with a Bantu knot hair style all by myself.
While I love my locs, I don’t love the mystery surrounding Sisterlocks. Mizsamone removes all of the mystery in her video. I’m very curious to see the techniques available through Nappylocs, like Gagurl8 so thoroughly showed. Her tips are VERY similar to what’s taught in the retightening class. I also wonder how my hair would respond to things Youtubers, like Narlystar, came up with.
Veering from the Sisterlocks method, in my opinion, would mean that I don’t have Sisterlocks. So, to avoid any further pother, I will call my hair micro locs. I’ll probably be told that it is against the law to call them that, too. Isn’t that oxymoronic? That’s what they are – micro locs. And I have a lot more to say about them.


23 Comments
[...] Terez of Naturalicious Hair blog recently posted about an experience she had with Sisterlocks company and their response to the re-tightening video she posted on youtube (read her post here: My Sisterlocks Re-Tightening Video Got Shut Down!). [...]
This is exactly why sisterlocks have a bad reputation. Sisterlocks have not only changed my life, but also my perspective on the natural beauty of black women as a whole. Why does this organic hair management system have to ruined by a bunch of corporate B.S? This type of response on behalf of Sisterlocks tm, will keep this wonderful creation from ever blooming into anything worth mentioning on a large scale. I love my sisterlocks, but the response you received for trying to help fellow sisterlockers and not to mention free advertising for their trademarked product makes me very upset. Please continue to blog and share information about your micro locs, I appreciate your wisdom and really don’t care what you call them–I’ll stay tuned in regardless.
I’m glad that you understand what I was trying to do, and thank you for your kind words. Apparently, I need to be properly certified to share information about Sisterlocks (TM). But I haven’t seen any R-Certified instructors providing any retightening tips online. It makes me wonder how much and where they are allowed to disclose information.
Hi Terez,
I’ve been contemplating getting sisterlocs for many years now. I’ve been natural, back to perms, natural and am currently permed wearing my hair short because of breakage and thinning. I have thin hair naturally but have recently noticed it getting worst especially around my edges. I’m scared of going natural/getting micro locs (your term) because I’ve seen women with thin hair with them and they look bad to me. I’m also afraid of how my family and friends will judge me with that syle. I’m usually very courageous with different styles but the older I get that’s changing. I’m 35 years old and I feel I need to make this change now…will you please offer some words of encouragement for me to take that next step?
Well, I have thin, fine hair. My edges are not in the best shape from a very hot hot comb. The consultant who installed my locs took these points into consideration. So I ended up with medium-sized micro locs.
What are you afraid of most? That your hair won’t look the best? What don’t you like about people with thin hair?
In the very beginning, the locs might not look the way you want. In time, they thicken up and fill in. Locking hair is a journey, and it takes time for locs to reach a mature state. My hair is still changing!
I actually saw your video before you took it down. It was great! Love your microlocs
Thanks, Ann, for the compliments.
This is hot garbage. I cannot believe they are stalking ladies on youtube about their har care regimen. I thought one BIG advatage of natural hair was to leave hair snobbery and drama alone. I know how to change the oil in my car but that hasn’t put jiffylube out of business. LOVE your microlocs. I have them as well
I def need a new profile pic LOL
Thanks, Erika. I appreciate the love! Unfortunately, “hair snobbery and drama” follow you no matter what.
The secrecy is what really pushed me to become a DIY-er. I had my locs for four months and decided to use the nappy locs tool to clean up the front between retightenings. Well, my consultant went crazy when I told her and told me that if I continued, she would no longer do my hair. Needless to say, I never went back and I wasn’t even trying to go the full DIY route. I just wanted to be able to clean up the front few rows if I couldn’t make it to an appointment. I’ve been doing my own hair for the past 3 years. For me, going natural was an opportunity to learn about my real hair and texture and it was so freeing to have that knowledge. I’m glad I didn’t let the consultant take that way from me.
Good for you, Rosa! I think it’s wonderful that you’re doing your own hair. I cannot believe how you consultant treated you. That would definitely be enough to drive me away.
[...] posted a 3-minute Youtube video showing what I did to retighten my hair. Within a week, I was contacted by a Sisterlocks Training Supervisor who said that my video [...]
I have sisterlocks too and I wish I could DIY. I think that it is a shame that they told you to take down the video. I saw it and thought it was informative but I didn’t think that you were trying to teach a class! Your sisterlocks are beautiful and you are a walking ad for sisterlocks so it is too bad that you have to now call them something else.
@Lexi, Thank you for your compliment. I really didn’t intend to teach a class with my video. I felt more like I was promoting Sisterlocks in a good way. Now, I don’t want to promote Sisterlocks at all.
[...] my first Sisterlocks retightening video was shut down, I decided to create another video. I call this Part II, but in actuality, it is [...]
[...] I am not a trained professional of any sort. The higher ups made sure to make this clear when my Sisterlocks retightening video was shut down. But I would love to give my 2 [...]
Well, I have sisterlocks and love them!
However, right at this very moment, I’m re-tightening my own hair.
I do like my consultant, but all the mysticism that goes behind re-tightening was starting to get on my nerves.
I ended up watching some youtube videos and saw one were the sisterlock wearer was using a little $1.00 plastic bead tool that she filed down.
I’m using the same thing. Got it from walmart, 2 in a pack, for about $1.25.
I’m doing the 4 point, 9,6,3,12 pattern and I must say, this is easy.
I’m not knocking the founder, consultants at all, but I know with me, it seemed as though they wanted me to be afraid to do my own hair. Before sisterlocks, I had not been to a hair dresser in over 15 years. I quite enjoy being able to do my own hair, not to mention saving much needed money in the process.
Kee, I’m so proud to hear of people like you. I, too, saw that video after I already took the retightening class. Sadly, I allowed the Sisterlocks people to frighten me into only doing things their ways. Now, I wish that I would have done my own thing because my hair would have been fine.
It’s interesting that you also felt they wanted you to be afraid to do your hair. I felt that way, too!
Hi, I have been searching the web for a looong time, trying to find the tool you are using. Where can I find that clip tool?
Siohvan, You can only get that particular tool if you take the retightening class. That’s how I got mine.
This infuriates me! I’m mixed (AA & white), which brings with it a whole new set of hair problems. I have been considering sisterlocks on and off for a couple years now. What turned me on to them originally was the feeling of female empowerment behind being able to “take back” my own hair! However, the actions of the sisterlocks company contradicts this image, and I’m sure (and hope) they’ve lost money because of it. This (and similar events across the web) continues to put me on the fence about whether I want to take the “micro-lock” journey, just to end up with a whole other world of hair bs!
Melisa, I can understand your frustrations. I’m sure you will make the best decision for your hair. Realize that you can get micro locs installed by a trained professional without the Sisterlocks name.